Managed Services MS-LITE
Our Managed Services program – MS LITE – focuses on a lean service model combined with sustainable value realization through an emphasis on process and operational efficiency.
While focusing on a close business-IT alignment throughout the transformation journey, MS-LITE extends the support through scalability of different services in a cost-effective manner and identifies synergies between different improvement initiatives.
Going beyond the regular support and extend services to additional technologies and business Units
We serve as an extension of your team and help bridge any gaps with certified experts so you can take ownership of your organization’s support needs to achieve your target service levels. Our governance process ensures that we constantly measure our performance using metrics to show how well we are meeting our quality, service level, and cost targets – and then use this process as a tool for continuous improvement.
Our MS-LITE team comes with extensive expertise in managing the entire application landscape across support levels from L0 to L3 to ensure business continuity. We enable our customers to focus on their core business while we ensure that their applications function seamlessly. Our team also works on intelligent automation to accelerate efficiency and reduce human intervention.
Focus on identifying and eliminating unproductive activities that detract value from the business resulting in lost revenue, reduced productivity, or poor customer service. Lean standard operating procedure by implementing ITIL and other industry best practices.
Standardize, automate, and evaluate latest trends to provide you the right solutions and services. We bring more to the table than the ability to configure and manage applications. We come ready to contribute innovative ideas, best practices, and industry expertise that can help you maximize the value of your technology investment.
re-engineering through analysis, innovation, and migration. We identify and
implement new technologies that bring business value and drive process
improvements. Streamline business processes, research, synthesize and
suggest innovative ways to improve current IT services.
Going beyond the regular support and extend services to additional technologies
and business Units.
Our MS-LITE team comes with extensive expertise in managing the entire
application landscape across support levels from L0 to L3 to ensure business
continuity. We enable our customers to focus on their core business while we
ensure that their applications function seamlessly. Our team also works on
intelligent automation to accelerate efficiency and reduce human intervention.
We serve as an extension of your team and help bridge any gaps with certified
experts so you can take ownership of your organization’s support needs to
achieve your target service levels. Our governance process ensures that we
constantly measure our performance using metrics to show how well we are
meeting our quality, service level, and cost targets – and then use this process as
a tool for continuous improvement.